Way too strict for such little pay - Remote Services Technician Support.com Employee Review

2.0
Jan 24, 2018
Recommend
CEO approval
Business Outlook

Pros

Work from home easy hire they do offer benefits but pay is so low it's too expensive

Cons

Does not give you time to complete the paper work they ask you to fill out. This should be done prior to training or time allowed to get in the paper work. strict attendance policy, if you are having computer issues and aren't able to respond during role call you are kicked out and clocked in late. does not allow time off without pto Training is less than desired pay is extremely low for full time.

Explore other reviews about Support.com

5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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