Don't Stay Too Long - Anonymous employee Support.com Employee Review

2.0
Jan 26, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good co workers, decent benefits, work from home; good resume builder

Cons

This company has a real problem with honesty. They will lie to you during the initial interview to get you in the door and after that... This is DEFINITELY not a company that can be trusted. Other problems are tools that constantly break causing poor metrics for the techs that the company will sometimes blame the tech for ; low pay; there is constant confusion about what we should be doing (policies and procedures)

Explore other reviews about Support.com

5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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