Q: What are the top reviewed jobs at Support.com?

Remote Support Tech RST (175) , Remote Services Technician (135) , Personal Technology Expert (90) , Solutions Engineer (47) , Customer Service Representative (34) , RST (26) , Remote Service Technician (24) , PTE (22) , Technical Support (18) , Supervisor (13) , Customer Service Representative (CSR) (11) , Tech Support (11) , Technical Support Representative (10) , Technician (10) , Remote Support Technician (9)

Question 1

Does Support.com pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Support.com employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Support.com. This rating has improved by 5% over the last 12 months.

Question 2

How satisfied are employees working at Support.com?

Accepted Answer

42% of Support.com employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Support.com 3.2 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

Question 3

What are the top reviewed jobs at Support.com?

Accepted Answer

Remote Support Tech RST (175), Remote Services Technician (135), Personal Technology Expert (90), Solutions Engineer (47), Customer Service Representative (34), RST (26), Remote Service Technician (24), PTE (22), Technical Support (18), Supervisor (13), Customer Service Representative (CSR) (11), Tech Support (11), Technical Support Representative (10), Technician (10), Remote Support Technician (9)

Question 4

What are the pros of working at Support.com according to real employee reviews?

Accepted Answer

"Work from home, most customers are decent and seem to love the service we provide." ((in 459 reviews)); "Good benefits and 401k" ((in 83 reviews)); "Some great coworkers" ((in 24 reviews)); "Continuously strive to be latest on technologies..and.. great people around!" ((in 24 reviews)); "you can work in your gym shorts, pretty good insurance" ((in 13 reviews))

Question 5

What are the cons of working at Support.com according to real employee reviews?

Accepted Answer

"Pay was low and providing tech support for Comcast as a knowledgeable IT professional was dehumanizing" ((in 177 reviews)); "poor Management with in company" ((in 93 reviews)); "If you get a good supervisor" ((in 78 reviews)); "continuously growing workload, poor training, co" ((in 61 reviews)); "More and more responsibilities with no raises." ((in 44 reviews))

Question 6

What are employees saying about Support.com layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Support.com layoffs and their outlook for job security at Support.com in 2026.

Question 7

What are the top reviewed Support.com locations?

Accepted Answer

Redwood City, Sunnyvale, Atlanta, Houston, New York, Los Angeles, Miami, Remote, Chicago, Tampa, Dallas, Orlando, Austin, Pittsburgh, Jacksonville, Charlotte, San Francisco, Charleston, San Diego, Las Vegas, Philadelphia, Milwaukee, Phoenix, Raleigh, Indianapolis, Colorado Springs, Denver, Seattle, Portland, Greenville

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Customer Service/Tech Support - Anonymous employee Support.com Employee Review

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