Decent job if you live at home with Mom and Dad - Solutions Engineer Support.com Employee Review

2.0
Sep 6, 2012
Recommend
CEO approval
Business Outlook

Pros

Work from home. Its a job. Great coworkers. Easy work. You get a wireless mose valued at $1.50 after 4 years of service.

Cons

Incompetent management, morally questionable polices, no raises to any employee in more than 4 years, no paid Holidays, very poor documentation. Each Supervisor will give a different answer. Dishonest sales tactics are used and the technicians are the ones who get the brunt of this.

Explore other reviews about Support.com

5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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