Unreasonable, Inconsiderate, Unstable, job employer - Remote Services Technician Support.com Employee Review

1.0
Mar 8, 2018
Recommend
CEO approval
Business Outlook

Pros

This job is very easy to get.

Cons

-Trainers were very rude and reluctant to answer questions. -Support.com lacks empathy -Support.com lacks structure -Support.com lacks competent software -Support.com lacks accountability for their actions as an employer -This company is unreasonable and inconsiderate to employees as human beings -They lack accountability. -I referred a friend to this job and his trainer belittled one of his classmates in front of the entire class -You are not given training on the call taking systems before you are put on the floor -This company is really a terrible place to work. There are far better work from home jobs than this. -This job is for someone that is robotic, and can work without complaint or emotion regardless of duress. Or for someone that is desperate for money. There are so many bad things I can say about this company, but I will stop here. This company is very unethical and more or less just a quick hire mill. They have no empathy for employees and lack interpersonal skills.

Explore other reviews about Support.com

5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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