Questionable value of employees - Remote Support Tech RST Support.com Employee Review

1.0
Mar 16, 2018
Recommend
CEO approval
Business Outlook

Pros

Full time and Extra hours are always available

Cons

They will change your schedule at the drop of a hat without your permission called "Shift alignments" even after the main system we use to help customers has been down indefinitely since over a month now making it hard to do a job you got hired to do with no ETA on the actual system coming back online and almost no work arounds to actually do your actual job

Explore other reviews about Support.com

5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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