Micromanagment and short term job - Anonymous employee Support.com Employee Review

1.0
Jun 26, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work at home is the only positive

Cons

Very low pay, poverty level for the amount of work it is not worth it. Childish atmosphere with many young irresponsible workers who do not take this serious as a career. More like a fast food job most employees only last a few months. High stress, angry customers, no real incentive to speak of. Typical call center that treats their employees like a number only. Starting pay should be $13 to $14 plus incentives as comparable work from home jobs pay with better benefits.

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Support.com Response
8y
We agree that our entry-level roles are not the highest paying jobs in the market; however, we offer employees with little experience an opportunity to grow and develop a new career. We employ individuals of all demographics and are very impressed with our employee base. Working from home is another opportunity for many individuals who live in rural communities or are in situations where commuting is not an option. As a pay for performance employer, we have many opportunities for an employee to add to their compensation – it is up to you, the higher you perform the greater the opportunity! We are also devoted to promoting from within at all levels! Our average tenure is quite high for our industry, we have a large group of employees who have been with our organization in excess of 8 years! We also understand that for some this is a starting place as they grow and develop, we welcome those employees and commit to provide them with an exceptional experience, but the journey is not ours alone, we count on their participation as well! We will grow together!

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Cons

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