A job not a career. - Remote Support Tech RST Support.com Employee Review

3.0
Jul 30, 2018
Recommend
CEO approval
Business Outlook

Pros

you get a job and get paid. Some overtime.

Cons

Cant establish relationships with co-workers (work from home). Maybe other areas have more room for growth, but at least the area I worked on had very little room for growth.

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Support.com Response
7y
Thank you for comments regarding personal development, we appreciate this and we recognize that we can offer more in this area. Our training and leadership department is continually working on new avenues for personal development opportunities. We do believe our environment allows for great relationship building even in the work-from-home environment. Many of our employees live in the same local areas, and have made special attempts to connect outside of work. We also encourage relationship building in our use of SPiRiT, our internal intranet site for our employees.

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5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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