Remote Services Technician - Remote Services Technician Support.com Employee Review

4.0
Aug 17, 2018
Recommend
CEO approval
Business Outlook

Pros

Hiring process was very easy. I put my app in and got a phone interview within an hour. I was offered a position the same day.

Cons

I have read some bad reviews. So far I don’t have any as I am still in training. My training schedule works well with my family life but after training it changes and will not work well, there is no flexibility. They offer shift bids so we will see how that goes.

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Support.com Response
7y
We are very excited to have you join the SDC team! As a reminder, all new hires select their production schedule at the time of hire, so if this schedule does not work for you, please work with your trainer or supervisor on the scheduling auction process. Thank you for the feedback, please continue to let us know how your onboarding goes!

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5.0
Jan 16, 2024
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CEO approval
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Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

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Cons

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