Would Work Again - Anonymous employee Support.com Employee Review

5.0
Aug 24, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The hiring process was easy and you receive an interview immediately. The trainers are very knowledgeable and you can tell they love their job. They make you comfortable and you just know you can go to them for anything. Once you "hit the floor" the supervisors now take care of you. They will assist you with anything you need and never leave you feeling as if you can't go to them. They offer both full time and part time. Full time for me was from 8 am to 4:30 pm and there is always slots for overtime.

Cons

The only con would be the customers that call. Some are belligerent, aggressive and talk down to you. Other than that it's a great company to work for.

avatar
Support.com Response
7y
Thank you!

Explore other reviews about Support.com

5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

See reviews by: Helpful|Rating|Date|All