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Support.com reviews

Do not work for this company !!! - Anonymous employee Support.com Employee Review

1.0
Sep 12, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

work from home that is about it

Cons

this company will throw you down the drain without remorse and regardless of how well you were with customers. the pay is horrible the management is HORRIBLE .. they will constantly change your job we have to work on phones now lol. honestly something needs to be done about this company .. do not taint your resume with this company .. because after they throw you out they WILL ruin your resume .. it is a horrible company that does not care about you...

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Support.com Response
7y
I am very sorry to hear that you feel this way. We do care, we are here to support our employees and we do listen. Many changes have taken place because of our ability and desire to listen. We hire people to take calls and provide customer support. We are open and honest about this. Thank you for providing us with your comments, we will continue to grow!

Explore other reviews about Support.com

5.0
Jan 16, 2024
Remote technical support specialist
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Manager
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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