Vendor doesn't know that the tools are down every-other-day. Most Sups hide all day. All the cons have been correctly pointed out in previous reviews. I don't want to waste any more of my time and move forward. But be warned that the job is a big mess from day one and getting worse. It looked to me like there were fewer and fewer agents on the flour over time, and it was a sinking ship. Beware if you have a health issue. make sure you cross all the t's and dot the i's with Family and Medical Leave - and they contact HR before you expose a health issue. Do not discuss it with your sup. He will not care. The Sups are their just to save their butts. Good luck soldier, Just pray for a better job down the road. The economy is getting better. There were some really smart, talented people on the floor and they took good care of the customers, but Support.com doesn't provide the support to keep a good employee around. Their propaganda for good customer service seems to be lip service for their vendor. (which is the most hated company in America) can you guess??
