Remote Support Technician - Remote Support Tech RST Support.com Employee Review

3.0
Oct 2, 2018
Recommend
CEO approval
Business Outlook

Pros

Work from home. Friendly staff and fun environment.

Cons

Company went from remote technical support to supporting a cable company for technical and billing issues due to a contract they won.

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Support.com Response
7y
We have a variety of clients and programs that our employees support. We often have growth opportunities, including tech support. Thank you for your feedback

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5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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