Technical Support - Technician Support.com Employee Review

1.0
Oct 18, 2018
Recommend
CEO approval
Business Outlook

Pros

None - Work From Home Maybe

Cons

Extremely Poor Pay For Work / Quality - Poor Human Relation Skills - Poor Training - Poor Quality Support/Tools - Poor Management

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Support.com Response
7y
We have 92% advancement from within! We have an open door policy which hundreds of employees use daily! I am sorry you did not feel you had the same experience. Thank you for your feedback.

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5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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