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Support.com reviews

Great WFH job, stable and straightforward - PTE/Human Resources Interviewer/Mentor Support.com Employee Review

4.0
Nov 5, 2018
Pte/human resources interviewer/mentor
Recommend
CEO approval
Business Outlook

Pros

WFH Advancement opportunities high up in company even as WFH Likes to promote from within Pretty good benefits People who work there are mostly good to work with Most bosses are friendly and helpful Company has been around a long time and is stable

Cons

Pay could be better but couldn't it always? WFH has its negatives as well, like truly feeling like you know a coworker or superior It's not for everyone, call centers aren't in general though

avatar
Support.com Response
7y
We agree that our pay is not the highest, and we have recently begun a new incentive plan that is geared towards individual achievement. Our call center work-from-home employees are in control of their earnings! We are very excited about this new pay for performance pilot program! Thank you for your feedback. We do our best to be open regarding all our positions.

Explore other reviews about Support.com

5.0
Jan 16, 2024
Remote technical support specialist
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Manager
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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