1.0
Jan 31, 2013
Former employee, more than 1 year
Portland, OR
Recommend
CEO approval
Business Outlook
Pros
Getting to work from home is pretty much the only pro You do accrue decent PTO . . . good luck using it though
Cons
-No raises in years -Different answers from every supervisor -Constantly changing schedules with no real say which one you get -Most of the actual technical work is done in India so North American workers are left to deal with most of the mundane customer service work with irate customers -Constant policy changes, sometimes with no notice until days after the fact -Get harassed if you actually try to use your PTO -No paid holidays -Hard to move up -Have to fight to actually have your accomplishments put into your review -Get punished by management if you bring any problems to their attention