Support.com is Supportive - Mentor Support.com Employee Review

5.0
Nov 14, 2018
Recommend
CEO approval
Business Outlook

Pros

Paid time off Health, dental, vision, life, accidental, insurances just to name a few Supportive management Actively seeks ways to become better. Better policies, better structure. better Pay 4 Performance. This company is the best I've ever worked for and I'm proud to be with Support.com.

Cons

Supervisors are overworked so they don't get to have the enthusiasm you would like when working with them. Too quickly they get burned out and lose all care for the job.

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Support.com Response
7y
Thank you! We agree, that our supervisors have been working very diligently for a long time, and we must always provide them with the support they need. Our employees can be of great help in the area, by coming to work each day on time, this in itself will allow our supervisors to focus on the core concepts we believe in - COACHING AND DEVELOPMENT!

Explore other reviews about Support.com

5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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