Get a real job. - Tech Support Representative Support.com Employee Review

In a pay-for-performance culture, earning additional compensation is in the hands of the employee. The opportunity is there if the individual employee maintains their own performance and attendance. Like all organizations, we have periods of time that we need additional worked hours. Notification is always provided with a two-week window, and employees can select these times based on when they can work. We provide support to our customers in a call center environment, so yes back to back calls is an expectation. We welcome our customers and we should be prepared to offer 100% excellent customer service.