Tech Support - Anonymous employee Support.com Employee Review

2.0
Dec 3, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

easy hire process they train you for about a month

Cons

Low wages not a lot of time to feel comfortable with volume of calls with the training being on a month

avatar
Support.com Response
7y
Thank you for your feedback. We are a high volume employer in our call center providing our customers with an excellent experience. We do feel our 7 week training program prepares our employees, however continued learning and experience will bring a new level of comfort as you move forward in your tenure with SDC.

Explore other reviews about Support.com

5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

See reviews by: Helpful|Rating|Date|All