Experience is good for an IT job down the line - Remote Support Tech RST Support.com Employee Review

Thank you for your feedback. Our goal is to take notes while on the call with the customer, and not go into an after call status at the end of the call. However, we do allow time when necessary. It is important to finish the entire call while you have the customer on the line. We believe our Pay for Performance program in 2019 will be well received by our employees, as everyone has an opportunity in this program.