Remote Services Technician - Remote Services Technician Support.com Employee Review

4.0
Dec 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Work from Home. Decent enough benefits besides health insurance. PTO/FTO, 13 days/Year

Cons

Low Pay. Provide own equipment. Their way or no way. No raises at same position, have to move up.

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Support.com Response
7y
Thank you for your feedback. We continue to enhance our Pay for Performance program so that all of our employees have an opportunity to earn additional compensation outside of their hourly rate. We believe in this program and will continue to watch the program closely as our employees are performing very well!

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5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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