Pros
- Work from home. Read: work in your underpants. You're never on a camera. - Decent pay ($11 for least skilled, $13.50 for skilled) - 10 total Floating Holiday/PTO days first year - Challenging work, about 5% of the time. Drift on autopilot the rest of the time. - Almost no one is ever fired from Work From Home positions, unless they get abusive or NSFW in a chat - Due to low expectations, the least technical knowledge will net you top performer capability - System is ridiculously easy to "game", resulting in positive metrics and scoring with the least bit of effort
Cons
- Supervisory staff is generally completely unaware of policies/procedures/expectations and have absolutely zero accountability in any way. These are seriously some of the least intelligent, least informed human beings I have ever worked with. There are one or two shining stars, but for the most part the supervisory staff here would make a peatbog look intelligent - Management holds Supervisory staff to remarkably low standards and do not seem to understand why performance never seems to improve - CEO is clearly in it for the money and nothing else - Basically like every other job with a soul-sucking corporation whose clientele are all soul-sucking corporations. Expect to be expected to follow mindless policies and procedures endlessly.