Work from home - Remote Support Tech RST Support.com Employee Review

3.0
Jan 19, 2019
Recommend
CEO approval
Business Outlook

Pros

Work from home 100% remotely

Cons

Tool Issues, Mandatory extra hours, Scheduling.

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Support.com Response
7y
Thank you for your feedback. As we continue to hire new employees, the requirement for additional hours will decrease. We do ensure we ask no more than 8 hours a week which can be done in small increments. Good news is the business is thriving!

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5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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