A Soul Crushing Exercise in Employee Exploitation - Anonymous employee Support.com Employee Review

2.0
Mar 11, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get to work from home

Cons

No raises - company is outsourcing many jobs (including its entire sales force) to India & the Philippines. All raises have been cancelled. Shift differential was discontinued. New hires are coming in at 2.50 less an hour than last year. Older employees are told "not to worry" Health Care benefits are way over priced and next to useless. $5000.00 deductible anyone?

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5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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