Crappy employer - Tech Support Support.com Employee Review

1.0
Feb 8, 2019
Recommend
CEO approval
Business Outlook

Pros

Work from home that is it

Cons

Under paid for all that is required, constant schedule changes without your consistent, mandatory over out on your schedule, crappy Managers who just make up there own rules and what ever they feel like doing or saying to there employees, and very rude customers

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Support.com Response
7y
Thank you for your feedback. As an employer who promotes pay for performance increases, each employee has an opportunity to earn additional money each month regarding his or her performance on top of our hourly rate. We continually enhance our program and re-evaluate the effectiveness for our employees. We also have excellent advancement opportunities for all employees. As with all call center employers, our business needs change based on call volume. We have scheduled shift alignments, when all employees are informed of scheduling bidding opportunities. We do not change any schedules without notice or participation from the employee base.

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5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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