Training was horrible - Tech Support Support.com Employee Review

1.0
Feb 15, 2019
Recommend
CEO approval
Business Outlook

Pros

nothing good to say the training was stressful

Cons

I didn't go past training unbelievable the trainer nor the support staff. They had a young boy has the trainer who spent the majority of the time talking about nothing yet when you didn't answer in 30 seconds you were removed. He took attendance every 30 minutes which was dumb. wouldn't recommend to my enemies.

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Support.com Response
7y
Thank you for your feedback. We have daily surveys in our training program that we review daily to ensure our trainers are providing an excellent experience. Everyone in our training program are highly trained adult professionals. In a work from home environment it is critical that we ensure employees are engaged, which requires a type of communication sent to employees throughout the day. We are sorry you do not feel the training program was effective, and we wish you well in your career path.

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Pros

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Cons

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4.0
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Pros

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Cons

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