Good work but no prospect of pay raises - Remote Services Technician Support.com Employee Review

2.0
Mar 16, 2019
Recommend
CEO approval
Business Outlook

Pros

Good benefits package, work from home

Cons

There is positively no possibility for wage increases past the one-time initial increase after 90 days of employment.

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Support.com Response
7y
Thank you for providing us with your input. As an organization, we are constantly reviewing opportunities for our employees. We do have a pay for performance program that allows high performing associates to earn additional dollars each quarter based upon performance. We also have many growth opportunities for our employees. We appreciate the feedback.

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5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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