Good place to work - RST Support.com Employee Review

4.0
Mar 20, 2019
Recommend
CEO approval
Business Outlook

Pros

Most of the supervisors are great. I have a wonderful time interacting with my customers as I work on solving the issue they called in for.

Cons

Sometimes the tools do go down but not to often. P4P is ok but SDC does need to consider pay raises would be more beneficial with cost of living.

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Support.com Response
7y
Thank you for your feedback and your honest comments. We have increased our pay for performance program so that all employees have an opportunity. We are also looking for opportunities to improve our compensation structures. We appreciate all of our employees and want to thank you for your review. Please continue the open dialogue, as we continue down our path of continuous improvement.

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5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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