If you are desperate for a temporary job then this will do. - Remote Services Technician Support.com Employee Review

3.0
Mar 29, 2019
Recommend
CEO approval
Business Outlook

Pros

Paid training. I basically used the 4 weeks of paid training to earn money while I found a real job. Their pay is a joke and a slap in the face to their employees.

Cons

Pay is too low. No raises. Outsources jobs to India that could be done in America. Trainers read from a script and when it comes to being tech savvy are wildly underwhelming.

avatar
Support.com Response
7y
Thank you for your comments, but they are not accurate. We do not outsource any of our work, as it is all US based. All trainers are technically savvy and trained to present material in an engaging manner.

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5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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