Pros
Work From Home I have made a lot of friends at SDC.
Cons
Company is run on a micro budget by a management team that mainly reacts. Their technology is a collection of home grown and 3rd party products that is constantly breaking, and antiquated. The only time they change anything is when they are forced to and then off course that breaks. Voice quality is so bad I call back about 1/2 of my customers. They outsourced Sales to a bunch of clueless script readers in the Philippines and have to be losing a small fortune in terms of refunds and work that never gets billed. Management is in the process of running off senior techs and replacing them with cheaper junior techs. Outside of the junior techs being hired, no other positions are being filled when people quit, so promotion opportunities are non-existent.