- EXTREMELY high expectations for EXTREMELY low pay
- Not only will you be troubleshooting peoples internet/home security issues, you will be subjected to abusive customers. (While this is often expected in this line of business, it would be acceptable if SDC would actually PAY what their techs are WORTH.) $10.50 +.50 (non taxable reimbursement) an hr. is a slap in the face of people who are college graduates who can't afford to feed themselves on top of monthly student debt payments of $550 dollars.
- After pulling just %10 of my check for 401k I have about $650 per check. I get paid every 2 weeks. Whoopie doo! A whole $1300 a month after taxes! Boy I sure am glad I'm wasting my education with SDC!
- You are a slave, they flex your schedule according to what they need (Monthly Mandatory Schedule Alignments. - Need your schedule you were originally put on? Too bad, your need elsewhere. Did I mention they pay you scraps? While Comcast charges their customers outrageous prices for their products.
- Not only is the pay so low, you are completely demoralized after you receive your check. (no wonder their turn over rate is so high.) Oh, did I mention the pay? Its California law, minimum wage. $11.00 an hr
- I don't understand how they can pay their technicians so little.
- Their tools hardly work half the time. Their biller and their proprietary diagnostic tool are the worst. Yeah, and the pay is terrible.
- Be prepared to be expected to go ABOVE and BEYOND and give each and EVERY customer the very best of customer service; adhering to strict S4X guidelines. (ALWAYS ROOM FOR IMPROVEMENT YA KNOW!)They will be watching! You will be QA'd once a week and a monthly QA calibration! While SDC in return expects you to work for a pittance. Compensation for your hard work? A pay check that is just enough to keep you from drowning in a burden of financial need! Oh the joys of SDC! No wonder half of their employees are from the Philippines, they have a digital sweat shop. How nice for SDC.
- The other things you heard from negative reviews are true.
-SDC was sued because of a protection plan they offered was bunk.
- Don't ever expect to make a savings for your retirement from this e-Sweatshop.
- There is plenty more to complain about, I will save you the tl;dr story.
