Liars, cheats, and thieves! - Sales Troll Support.com Employee Review

2.0
Apr 16, 2013
Recommend
CEO approval
Business Outlook

Pros

Work at home, some truly caring co-workers and supervisors. Used to be decent pay.

Cons

Constant shuffling of shifts you work, who you answer to, rules and goals change nearly daily. Promising that if you 'hang in there' you will get a raise. They told their sales people that they were bringing in extra shift help from Bangalore, India. This came after week upon week of demanding and making overtime mandatory /every Day/ for these people. Promises were made to the sales people that no, our jobs would not be outsourced, this was a temporary fix! Instead.. we were stabbed in the back.

Explore other reviews about Support.com

5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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