A very stressful experience. - PTE Support.com Employee Review

1.0
Apr 18, 2013
Recommend
CEO approval
Business Outlook

Pros

The Cons outweigh the Pros, perhaps using the car less and using less fuel would be the Pros. Working from home would be a Pro, but I would trade it for a employer that treats me better in a second! Looking!

Cons

I simple terms, working for this Company will make you feel: unappreciated, overworked, underpaid, stressed, and demoralized. There was a time where the focus was to resolve the issue for the Customer (paying for support). Now, it's all about volume, with not enough time to help customers that are technically challenged. This is a hostile work environment that only gets worse by the Month.

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5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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