Best Company to Work For Hands Down - Technical Lead Specialist Support.com Employee Review

5.0
May 8, 2019
Recommend
CEO approval
Business Outlook

Pros

The pay is commensurate with the expectations. SDC primarily promotes from within. Leaders are invested in developing future leaders. Opportunity abounds if you put in the effort. The culture is stress-free. Job security is high. Work life balance is valued. The company offers good benefits. The company offers generous paid time off.

Cons

The system tools are not always the most reliable. Raises for agents to keep up with the cost of living would also be nicer than the current P4P system.

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Support.com Response
7y
Thank you for your feedback! We are very excited about our most recent employee performance in the P4P program, paying out the largest number of employees in the history of the program! Your feedback helps us continue with our drive for continuous improvement.

Explore other reviews about Support.com

5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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