Good company, decent people, good opportunities - Personal Technology Expert Support.com Employee Review

4.0
May 8, 2013
Recommend
CEO approval
Business Outlook

Pros

I've been here almost a year, and have enjoyed it. The pay is average, but the benefits are amazing. Co-workers, for the most part, are decent people. Supervisors mostly seem like they truly want to help you. -Decent Pay -401k from day 1 -Amazing benefits -Work from home -Continued technical growth -VERY flexible scheduling

Cons

I've heard from some of the longer term people that there has yet to be raises, in years. This is kinda understandable as I believe the company only recently became profitable. The occasional need for required OT kinda sucks, but its also kinda good as it helps the paycheck. -No employer 401k matching -No raises yet -Incentive plans are a bit weak -Not much communication from the executive staff

Explore other reviews about Support.com

5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

See reviews by: Helpful|Rating|Date|All