Incredibly poorly-run company. Dishonest management. Terrible company morale. - Solutions Engineer Support.com Employee Review

1.0
Jun 5, 2013
Recommend
CEO approval
Business Outlook

Pros

Work from home Don't spend money on gas

Cons

You won't actually be working for Support.com - They contract you out to a major ISP for internet support. Terrible management Mandatory overtime with threat of termination Don't care about your personal schedule NO way to move up in the company - all posted offerings are a lateral move. AKA: More work, same pay. No raises EVER Only bonus ever received was a one-time $200 bonus that, after tax, was $131.

Explore other reviews about Support.com

5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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