Only time can tell - Solutions Engineer Support.com Employee Review

3.0
Jul 17, 2013
Recommend
CEO approval
Business Outlook

Pros

Work from home job really allows for one to be relaxed in their own environment.

Cons

Cap on hourly pay. With over 500 SE's a handful of TL's and supervisors there was not much room for advancement. The command staff and other depts. were being outsourced to other countries.

Explore other reviews about Support.com

5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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