3 years and no raises - Solutions Engineer Support.com Employee Review

2.0
Aug 15, 2013
Recommend
CEO approval
Business Outlook

Pros

Working from the comforts of your home

Cons

Stressful, don't appreciate employee efforts; continually adding responsibilities and hiring new employees, but doesn't provide raises. Metrics driven. Not much room for advancement.

Explore other reviews about Support.com

5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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