Not a good look - Technical Support Representative Support.com Employee Review

Thank you for your feedback. As with any training environment, assessments are a necessity that cannot be overlooked. We also give our trainees multiple opportunities to pass the assessments which are module driven. Our success rate is over 98%, which implies we take tremendous efforts in hiring the right candidate for the right role. We have never taken 30 minutes from the end of a schedule for a lunch period. Our schedules are a full 8.5 hours with a 30 minute lunch and two 15 minutes paid breaks. Best of luck in your new endeavors.