Toxic even in training. - Customer Service Representative Support.com Employee Review

We are committed to continued improvement in all facets of our organization, and feedback is critical to making these improvements. It is difficult when comments are not factual and more emotionally based. We have an excellent work-from-home training program, one which we have been recognized for. All of our trainers, and leadership team are "master certified" in training and development, and all have attended leadership training as well. We pride ourselves in providing our employees with a great experience. All of our metrics are in view for all employees on their own personal dashboard and most recently on their individual scorecard. This allows an employee to see how they are performing against expectations. We care deeply for all employees, and I am sorry you feel otherwise.