Good job - Remote Support Tech RST Support.com Employee Review

4.0
Jan 16, 2020
Recommend
CEO approval
Business Outlook

Pros

work from home means less time driving

Cons

sales was added to my job half way though my tenure

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Support.com Response
6y
Thank you for your review. All of our call center positions have a sales component to them. This is indicated in all of our job postings, during our interview process and again at the time of hire. This is not new or hidden, as we need to ensure our employees are comfortable offering the latest options to our customers.

Explore other reviews about Support.com

5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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