Not much room for growth - Remote Services Technician Support.com Employee Review

3.0
May 24, 2020
Recommend
CEO approval
Business Outlook

Pros

Great when you need it Consistent income

Cons

Not much room for growth or pay raises Stressful, anxiety-inducing, literally dealing with Comcast customers is the worst lol

avatar
Support.com Response
6y
Thank you for your feedback. As we have 98% promotions from within, our growth opportunity is really limitless. For those employee who strive to meet goals, career advancement is really within their own control. We wish you well in your new endeavors.

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5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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