Things became unpleasant and hopeless - Remote Services Technician Support.com Employee Review

Thank you for your feedback. While you are correct, our hourly rate has remained static, we do have a very robust and unique Pay for Performance program for our hourly employees. It is up to the employee and their individual performance, so any employee who performs well and meets the required department goals has additional earning potential. We believe in the pay for performance program vs a minimal increase. We also regularly review our compensation program to allow for change. We do not believe in reductions in force when you have work available and employees in roles who need them. We would much rather offer reduced schedules than no work at all. Thank you again for your feedback.