it could have been great - PTE Support.com Employee Review

1.0
Dec 30, 2013
Recommend
CEO approval
Business Outlook

Pros

Work from home, decent pay, training and support when needed.

Cons

I was in the massive layoff today. I understand it is hard for a company to handle a situation like that, but what this company did to 150 people was just wrong. The PTE's in my department worked hard for the company in our final days. We were basically turned into sales people to try and send people to sign up for SDC. After being told everything was fine by supervisors over and over we get an email with 2 hours notice of a conference call where we were informed of the mass layoff. My main problem is that they are still hiring RST's and no one was given the option to transfer. They have an obvious need for more employees and are hiring daily yet still lay so many of us off after being told everything was fine and keep working hard to gain more customers. I'm trying not to be a hateful reviewer, but it felt like a joke to management.

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5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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