Employees are treated poorly. - Solutions Engineer Support.com Employee Review

1.0
Jan 19, 2014
Recommend
CEO approval
Business Outlook

Pros

work from home. Fairly straight forward job function. Work from home.

Cons

Constant changes, no one is one the same page with information. Laid off over 100 employees right before New Years eve, then not even a month later sent out emails asking those same employees if they would like to re-apply, re-test, and re-train for the same position for almost four dollars less an hour. SMH

Explore other reviews about Support.com

5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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