Good so far - Remote Services Technician Support.com Employee Review

5.0
Sep 23, 2020
Recommend
CEO approval
Business Outlook

Pros

Work from home, friendly people when you need to reach out

Cons

Training is terrible, you don't learn what you spend most of time doing

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Support.com Response
5y
Thank you for taking a moment to share your experience. We want to continue to improve our training platform, and encourage you to provide your manager with specific feedback. We realize that the training experience may be different, as it is designed to provide a foundation to support what you will continue to learn as you perform the duties of the role. We look forward to hearing from you so that we may continue to grow.

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5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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