Disappointing and misleading, only good for experience for entry level "technicians". - Solutions Engineer Support.com Employee Review

1.0
Feb 19, 2014
Recommend
CEO approval
Business Outlook

Pros

Working from home, full-time with benefits.

Cons

No room for financial advancement within the company. Unreliable with a false sense of security. Underpaid, and increasingly outsourced. Falsified hopes and "opportunities". Poor communication between ALL parties involved.

Explore other reviews about Support.com

5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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