Look elsewhere if possible - Remote Support Tech RST Support.com Employee Review

Everything else. Lazy team leaders...they ask you to answer promptly while juggling calls, filling out tickets, trackers, tools..etc but if you have to get an answer from HR, IT, Upper Management or even your team leader in some instances prepare to wait or in some instances wont get an answer at all. You will have your job threatened often and they are actually hiring people at LESS money than I was currently hired at so I already feel like I can be replaced for less (which is fine, i'd gladly collect unemployment and search for something else at this point). Complaints, ideas, and personal ideas to help you get promoted in leadership roles or anything else fall on deaf ears.