Applied for Position - Remote Support Tech RST Support.com Employee Review

1.0
Mar 7, 2014
Recommend
CEO approval
Business Outlook

Pros

Applied for position. Received a call for telephone interview. Reviewer said my computer running a 2.2GHZ Quad core processor and 6 GB of ram was not fast enough and that I needed to upgrade to at least a 3.0 GHZ processor. The interview was then ended as I was not willing to upgrade my computer. I doubt if they have any idea what a 'quad' processor actually is. I've been repairing and upgrading computers/software for over 18 years and doubt they have any application that would not run on my system.

Cons

They are looking for skilled people and pay them nothing. BEWARE!!

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5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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