Great coworkers, nice work from home position, but management demonstrates that they don't care about employees. - Solutions Engineer Support.com Employee Review

Mandatory overtime when call volume is consistently high. Nearly all interaction with coworkers and supervisors is through chat and email. Voice interaction with coworkers and supervisors is very rare. Interaction with Management is nonexistent. Policies can change week to week. Lack of clear communication from management. No raises for this position. The only way your pay will ever increase is if you get promoted. Position can be very stressful at times.